Category Articles 
How do credit unions differ from banks?
Viewed 1651 times since Mon, Jan 24, 2011
Credit unions are non-profit and exist to help people, not to make a profit. As such, all earnings are returned to their members in the form of high-interest savings and low rate loans. A volunteer board of directors, elected by the members, governs... Read More
Does the credit union offer wire transfers?
Viewed 317 times since Tue, Jan 18, 2011
Yes or No with applicable details Read More
Is my money that I have on deposit at [Name of Credit Union] insured?
Viewed 214 times since Tue, Jan 18, 2011
Your money is insured by the National Credit Union Administration (NCUA), an independent agency of the United States Government. Your savings is federally insured up to $250,000 and backed by the full faith and credit of the United States Government.... Read More
Can I buy or cash in savings bonds at your office?
Viewed 208 times since Tue, Jan 18, 2011
Yes or no with applicable details Read More
Do you offer business accounts?
Viewed 203 times since Tue, Jan 18, 2011
Yes or no with applicable details Read More
Do you offer notary service?
Viewed 202 times since Tue, Jan 18, 2011
Yes or no with applicable details (for both members and non-members; mention any fees associated with this) Read More
Do you have safety deposit boxes?
Viewed 202 times since Tue, Jan 18, 2011
Yes or No with applicable details Read More
Do you exchange foreign currency?
Viewed 201 times since Tue, Jan 18, 2011
Yes or no with applicable details Read More
For which utility bills do you accept payment?
Viewed 197 times since Tue, Jan 18, 2011
Describe if you accept any utility payments at any of your locations. Include any relevant links (for example, to the "Locations" page if only one of your branches accepts the payments). Read More
Does the credit union offer travelers checks and money orders?
Viewed 184 times since Tue, Jan 18, 2011
Yes or No with applicable details Read More
How can I change my address?
Viewed 180 times since Tue, Jan 18, 2011
The answer should describe all methods including in-person, online, and by mail. Include a link to a downloadable (PDF) of your credit union’s change of address form. Read More
Can my payroll be deposited directly into different accounts?
Viewed 175 times since Tue, Jan 18, 2011
Yes. The rest of the answer should provide details about completing the distribution form and whether that must be done in-person or online. Read More
I need to place a stop payment on a check. How can I do that?
Viewed 165 times since Tue, Jan 18, 2011
Explain how this can be done (in-person, by phone, or online). Describe what type of information the person must provide (check number, the date the check was written, the amount of the check, and the name of the payee). Mention any fees associated... Read More
Does the credit union have any open positions for employment?
Viewed 149 times since Tue, Jan 18, 2011
Yes or No with applicable details Read More
If a member is under the age of 18, can they apply for a loan, Visa credit and/or Debit Card, or overdraft protection?
Viewed 145 times since Tue, Jan 18, 2011
Yes or No with applicable details Read More